Terms of service

It is important to get your order right the first time, especially if you are having your plates custom mounted to your boots because then they are a custom item and not returnable if it is not right.

We always recommend coming in for a fitting, if this is not possible it may be possible to determine size from detailed measuring, this must be agreed beforehand & not at the time of ordering without consultation. We will not accept responsibility in this case for the wrong size ordered.
The countdown timer placed on the website & the listings it is placed on, are for sales purposes & do not apply to custom,non stock or order in items. The buyer should ask for a delivery time in the case of these types of item.
If you have any questions or concerns regarding our exchange/return policy for your order please contact us before placing your order.
You must contact us within 14 days of receiving your order for a return or exchange. All items must be returned within this time. All merchandise must be in unused original condition and original packaging. Please email mommatruckerskates.co.uk or call 01392 459955 for return instructions. Please do not ship any returns to Momma Trucker Skates without first notifying us. If you do nor want your item please do not refuse delivery, we will not be held accountable for any order lost in transit after delivery has been refused. Al returns must be sent via a fully tracked, signed & insured service. All orders placed by you,and purchases of goods by you from us, are subject to acceptance by us. We may choose not to accept your order or purchase for any reason and will not be liable to you or to anyone else in those circumstances.

All orders placed by you and purchases of goods from us (whether in-store, by telephone, via our website or by such other means as we may permit) are on the basis of these Terms and Conditions and are subject to acceptance by us either (as applicable): (i) by delivery of the goods to you; or (ii) by us providing the goods you have purchased to you at the trade counter, at which point a legally binding contract is constituted between us. The processing of your payment and acknowledgment of your order does not constitute legal acceptance of your order.
PLATE MOUNTING:
We take great care when mounting plates and have a wealth of experience however please understand that this service requires us to use all sorts of tools and may result in the occasional scratch to the plate. By asking us to mount the plate you are accepting this possibility.